Privacy Policy
Chibi Moku respects your privacy. This Privacy Policy explains what information we may collect when you visit and use our website, how we use it, and the steps we take to protect it.
1. Information We Collect
You can browse much of the Chibi Moku website without providing personal information.
We may collect information that you voluntarily provide when you:
- Submit an enquiry or contact form
- Request information about a project, building, or service
- Submit information or materials to us
- Contact us through the website
- Otherwise provide information to us directly
This may include your name, email address, telephone number, organisation, and any other information you choose to include in your message.
We may also automatically receive limited technical information when you visit the website, such as your IP address, browser type, device information, and general information about how the website is used. This helps us operate, maintain, secure, and improve the website.
2. How We Use Your Information
We use information collected through the website to:
- Respond to enquiries and requests
- Provide information about Chibi Moku’s projects and services
- Process or manage submissions made through the website
- Improve the content, functionality, and performance of the website
- Maintain the security and proper operation of the website
- Communicate with you when necessary regarding an enquiry or submission
We do not sell your personal information to third parties.
3. Cookies and Analytics
Chibi Moku may use cookies and similar technologies to make the website function properly, understand how visitors use the site, and improve the user experience.
Some third-party services used on the website may also use cookies or collect technical information when their content is displayed. This may include services used for analytics, security, maps, video, images, or interactive and 360° content.
You can control or disable cookies through your browser settings, although doing so may affect some website functionality.
4. Third-Party Services and Embedded Content
Some pages may contain content or services provided by third parties, such as 360° tours, maps, videos, analytics, or other interactive content.
When you interact with this content, the third party may collect information according to its own privacy policy. We recommend reviewing the privacy policies of these services where appropriate.
5. How We Protect Your Information
We take reasonable technical and organisational measures to protect information submitted through the website against unauthorised access, misuse, alteration, or loss.
The website uses security and traffic-protection services, including Cloudflare, together with appropriate website and server security measures.
However, no website or method of transmitting information over the internet can be guaranteed to be completely secure.
6. How Long We Keep Information
We retain personal information only for as long as reasonably necessary to respond to enquiries, provide services, maintain appropriate records, meet legal obligations, or protect the security and operation of the website.
7. Your Privacy Rights
You may contact us to ask what personal information we hold about you, request that inaccurate information be corrected, or ask us to delete information where there is no legitimate reason for us to retain it.
To make a privacy-related request, please contact us using the details provided on our Contact page.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to the website, our services, or applicable requirements. Any updates will be published on this page with a revised “Last updated” date.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact Chibi Moku through the Contact page on our website.